Need help right now and don't have time to wait for a service call? We have technicians standing by to help you remotely.

What kind of services can be handled remotely?

We have found that 70-80 percent of the calls we receive can be resolved over the phone or through remote support. This includes:

• Installing software and updates
• Configuring drivers
• Troubleshooting software conflicts
• Basic spyware/virus removal

Is my computer or data at risk if I let you connect remotely?

Not at all. Out technicians work under a strict privacy policy and we do not connect to your PC without your request.

What does it cost?

The price for this service varies, depending on the type of customer (commercial, residential, government, or non-profit) and whether you have an existing service agreement with OTS.

To schedule a remote service call, contact our help desk at (580) 252-2644 begin_of_the_skype_highlighting            (580) 252-2644      end_of_the_skype_highlighting.